Hawk Customer Profile: Medical City Dallas

Let a Hawk Healthcare customer describe the installed system in their own words! (KDFW Fox 4 News Clip – 2:13 Minutes)

(The following clip is used with permission from KDFW Fox 4 News in Dallas.All contents of the broadcast  segment shown are TM and © 2002 Fox Television Stations, Inc., and its related entities. All rights reserved.  Any reproduction, duplication, or distribution in any form is expressly prohibited without permission.)

About Hawk Healthcare Services

• Hawk Healthcare Services specializes in:
  - Infant Abduction Systems
  - Mother/Baby Matching Systems
  - Asset Management
  - Access Control
  - CCTV
  - Fire Systems

Hawk Healthcare Services: HUGS Infant Protection
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hugs infant protection

What is Hugs (infant protection system alarm)?

Hugs is an automated, truly active and fully supervised infant security system:

• Easy to use for staff - no need to manually test tags
  System provides maximum security for infants in your care at all times

The Hugs Tag   

• Active tag technology
  - Tag “reports in” every 10 seconds for full supervision
  - Protection against functional failure
• Auto enrollment
• Unique ID for each tag
• Tamper proof
• Automatic low battery alarm
  - No manual testing  required
• Adjustable strap
• Waterproof
• Reusable
• Guaranteed for 1 year
• Baby friendly
  - Small: 1/3 oz.
  - Non-allergenic, non-latex
  - Ergonomic: fits infants comfortably and securely

Why Hugs?

• JCAHO Compliant - The most advanced electronic infant abduction security system available in the world
• Baby-friendly, patented, reusable tags are the smallest available today – tag weighs less than 1/3 of an ounce
• Floor Zone capability – provides “safe area” for normal movement, e.g., nursery, maternity ward
• Floor Alert & Lockdown features stop both intentional and unintentional infant removal
• Certified local, real-time support from the brand name you already trust – Hawk Electronics

Reliability - Proven RF-based technology

• Proven technology
  - Based on well-established radio frequency technology and the industry standard LonWorks® communication protocol
  - 217 MHz
• Minimized interference with other electronic and RF equipment
  - FCC/IC approved
• Complete record of all activity
  - All system activity is recorded in a database (Microsoft Access)
  - Reports may be viewed or printed at any time or exported to other applications
• Instantel Hugs system is certified to the ISO 9001 Quality Standard

Flexibility - Scalable to All Facility Requirements

• Freedom of movement with security
  - Hugs allows complete freedom within the secure area
  - Allows temporary “sign out” of infants for easy movement to other areas of the hospital if need be
  - Prevents “piggy-back” abduction attempts
• Easy upgrade path – system can quickly include other departments
  - Pediatrics, NICU, various floors, etc.
• Dedicated, Scalable Network
  - From 1 to 15 PCs per server
  - Multiple inputs with flexible APIs

Hugs Upgrade – Kisses System: Mother/Baby Matching Program

Kisses works in conjunction with the Hugs product:

• When mother and baby are brought together with a correct match, a pleasant lullaby will sound from tag 
• An incorrect match generates a buzzing tone
  - Assists nursing Staff in matching infants w/ their mothers every time the two are brought together while in the hospital

Key Features:

• Automatic, audible match indication
• Simple to use
• Works anywhere in the area covered by Hugs
• Patient Friendly - 1 oz wristband

 

Sample Questions for Assessing Infant Security Systems

1) How do you know if the tag is working?
Hugs Tags report every 10 seconds.

2) How do you know if system components are functioning?
Hugs system components report status and alarms to the Controller PC within its own stand-alone network.

 

3) How many steps does it take to admit a patient into the system?
Hugs Tags automatically enroll into the system once activated with a strap.

4) How do you know which patients are in the system?
Every Hugs Tag enrolled into the system have a unique ID which will be displayed on a PC screen.

5) How do you know what the alarms mean?
Alarms are displayed on  the PC screen for easy identification on the type of  alarm.

6) Should a patient be taken from the department, how will you know where the abductor has gone?
On-screen Icons and the alarm notification window will display any alarm location.

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