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Texas Strong. Texas Local.

For decades, our local Texas Alert 360 and Hawk Security Services professionals have provided protection, peace of mind and an enhanced quality of life for our customers across Texas.

Now, we’re joining forces to give you even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Texas Protection
Alert 360 was a great experience. It was easy and straightforward to get set up. Everett did a great job with the install. He was on time, professional, and explained everything. The app has been very easy to use as well. Would recommend to friends.
Ashley Bennett
Ashley B.
16:39 12 Mar 24
Jacob was very cordial and knowledgeable. It was a very complex job that took several hours. He trained us how to use the system. We are very pleased.
G Fitz
G F.
21:09 09 Mar 24
Great job,Bobby the Best!!! alarm system diagnostic checked it and and fix in no time. He explained all the repairs
David Pacheco
David P.
19:09 09 Mar 24
The technician was prompt, informative, patient and answered all my questions. He also provided information on what he was doing and gave some positive suggestions. He is an asset to your company.
Juanita Burns Staine
Juanita Burns S.
23:15 08 Mar 24
Awesome customer service and I have been very happy with my system. I recommend them to all. My tech was awesome and took care of all of my issues.
Linda Helland
Linda H.
16:46 08 Mar 24
We have Alert 360 at multiple commercial locations. Everything is coordinated through a convenient app on my phone. They exceed expectation's every single time! Togy Johnson gives superior customer service! I don’t know what we would do without him!read more
Lisa Brandt
Lisa B.
18:02 07 Mar 24
Thank you Tyler! Tyler was very knowledgeable and kind. He fixed all of the issues we have been having with our system in a very short time period. He was very professional! If we ever have any other issues I will be asking for him specifically. Great employee!read more
Kayla Cunningham
Kayla C.
17:53 07 Mar 24
Oscar was our technician and he was A+++Very personable and went searching for the problem diligently and fixed it! My parent’s home wire lines are old and needed to upgrade to wireless sensors and would have cost them hundreds of dollars but Oscar went and dug up old wires and repaired them. ThankU so much Oscar! Companies should have more employees with heart like Oscar!❤️read more
Van Nguyen
Van N.
17:48 07 Mar 24
Great job, polite, Mr. Caven completed the and analyzed the problem in a timely manner. keep up the good work-
Kassim Kassim
Kassim K.
20:59 06 Mar 24
Tramario went ABOVE AND BEYOND on my system today. Not only did he fix the problem but rewired my whole system to make it more logical. On top of that he's a really nice guy.
Anastasia Beaverhousen
Anastasia B.
18:10 06 Mar 24
Same installer for my region I had six years ago. Very fast but thorough. 360 keeps their rates fairly stable for monitoring. IMO good value for a peace-of-mind business.UPDATE 3-4-24, quick system service. Tech was pro in and out quickly. Great everything about this company with your security as top priority.read more
Robert B Seward Jr
Robert B Seward J.
20:42 04 Mar 24
The tech guy Eric was awesome and really professional. He was too polite and help me understand the entire process. It's great to have people like Eric in your team.
Mohammad Yameen Shaikh
Mohammad Yameen S.
16:36 04 Mar 24
Jacob was ahead of time for the appointment. Very respectful and pleasant.Did his job well.Explained everything to us and was very thorough!Highly recommend this professional and the company he represents!!!!
Boryana Farkas
Boryana F.
19:11 01 Mar 24
Mr. John assisted me with changing out a camera and troubleshooting some low battery messages that kept showing up even after the batteries were changed. He was courteous and professional and very pleasant to work with. Thank you, John for your help!!read more
Lisa D
Lisa D
18:34 01 Mar 24
My technician, Tyler, was excellent. He arrived on time, was polite and respectful, answered my questions and completed repair quickly and competently. A great experience.
Dawn Crable
Dawn C.
21:06 29 Feb 24

 

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

 

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green vanLook for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 866-484-4800

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states!

  • How does this benefit me?

    For decades, Alert 360 and Hawk Security have provided protection and peace of mind for security customers in Texas. Over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Do I need to update my account information or will billing change?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with any current apps you have to manage your alarm system.

  • Has my account been sold to Alert 360?

    No, our companies are merging together and uniting under the Alert 360 name. Nothing else has changed – you’re still receiving the same great security service you’ve come to trust!

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    any current apps you have to manage your alarm system. If you signed up for paperless billing, you can still pay your bill online through the customer portal using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply login to your account, view your account information, and select the ‘Upgrade’ tab. Or, you can call 866.484.4800, just have your account information handy!

  • Will I need to sign a new contract?

    No, your current contract and service information is still with the same company and will not need to be update!

  • What if I have automatic payments set up?

    Your automatic payments and billing are still being managed by the same company in the same system so no additional action required.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
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Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More